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Based in Hermitage, Pennsylvania, PA Botanicals enjoys widespread popularity for its impressive selection of herbs, extracts, and more. But even with products like CBD lining their shelves, the vendor’s patronage sticks around for their kratom selection.
Because of their relative longevity, PA Botanicals has amassed quite a strong online reputation. But a little digging into the web will reveal that not all of their buyers had the same satisfying experience that most of their five-star reviews detail.
Claiming to offer ‘the best for less’, PA Botanicals has been around since 2014. Their 8-year streak on the kratom market makes up a chunk of the reason why buyers think of them as a reliable vendor. Step into their website, and you’ll find that their online storefront definitely bolsters that idea.
PA Botanicals e-commerce website is clean, easy to navigate, and well-organized. Since majority of their sales happen online, the vendor took the time to make sure that buyers who visit their website can enjoy a truly seamless shopping experience that doesn’t call for too many clicks.
All of their products are neatly organized in categories, with their kratom selection front and center. Each individual page for their kratom products comes with loads of helpful information including updated lab test results.
For locals in the PA area, the vendor has a physical store that buyers can visit. This has given their patrons a more intimate experience with the vendor. Their store also makes them more accessible to buyers with complaints or concerns regarding their purchases.
In terms of selection, PA Botanicals does way more than just powders. They sell capsules, extracts, tinctures, variety packs, and bulk kratom bundles. And because they use YotPo for their product reviews, viewers can trust that any feedback left behind on the vendor’s website comes from actual buyers.
That’s not to say however that PA Botanicals hasn’t had its fair share of negative publicity. Numerous threads on forums like Reddit claim that the owners behind the brand are big on shilling and may be involved in scam strategies to get money without actually shipping out any product.
According to their previous customers, customer service seems to be their biggest issue. The brand has been known to ignore e-mails for weeks, which has rubbed a large chunk of their consumer base the wrong way.
It’s interesting how wildly kratom prices can fluctuate from vendor to vendor. So, for most buyers, the perfect go-to should be able to achieve the ideal balance between cost and quality.
PA Botanicals’ prices might not be the cheapest you’ll find, but they don’t slap their buyers with unreasonable costs either. Here’s how their prices fair compared to their close competition:
|PA BOTANICALS||KRATOM SPOT||KRAVE KRATOM|
|Powders||Starts at $6.99 for 1oz
$59.99 for 16oz
$114.99 for 1kg
|Starts at $7.99 for 1oz
$89.99 for 16oz
|Starts at $19.99 for 60g
$99.99 for 1kg
|Capsules||Starts at $9.99 for 50ct
$59.99 for 400ct
|Starts at $8.99 for 25ct
$74.99 for 250ct
|Starts at $12.99 for 30ct
$149.99 for 1000ct
All things considered, PA Botanicals’ kratom products are definitely within the average price range. Their basic strains retail for between 0.24¢ to 0.11¢ per gram, which definitely makes them a solid choice for penny-pinching kratom buyers.
Keep in mind though that their powder prices fluctuate depending on the strain. They also sell Ultra-Enhanced Indo starting at $14.99 for 5g. For buyers hoping to get their hands on kratom extracts, PA Botanicals sells the following choices:
Buyers interesting in stocking up for the long haul can try PA Botanicals bulk kratom packages. Unlike other vendors that require a wholesale partner sign up, PA Botanicals offers their bulk bundles ready to purchase through their website.
Bulk prices are as follows:
Despite accepting reviews via YotPo, PA Botanicals’ website seems void of feedback from previous buyers. So, to get a better idea of what their consumer base has to say about their products, you may have to check other sources online.
It helps to keep in mind though that they have been accused of shilling in the past when their brand was just starting out. So, reviews from over four years ago might not provide the most accurate idea of the vendor and their products.
“I used to purchase from PA botanicals all the time. Their stuff is top notch. The only reason I stopped using them is because I found cheaper vendors. I would recommend.” – Reddit user
“Great vendor, love ’em. Been a customer for years. Great product, fast shipping and their customer service has been great, no complaints.” – Reddit user
“I’ve been shopping here for years. After 15 years of using Kratom, the last 5 have been the best experience of all. They have the best quality, fastest service, best promotions and they are an amazing staff. I’ll never go anywhere else.” – Google Reviews
“Have been ordering from PA Botanicals for about 4 years now. Never had an issue. It always seems like I’m getting coupons and deals with every order.” – Google Reviews
“Great product! Quick shipping. I received my purchase in just two days from ordering it. The entire process was great. When I emailed with a question, I got a swift response. I would definitely recommend.” – Google Reviews
Just like any other vendor, PA Botanicals has had its fair share of complaints and critical reviews. In fairness to the brand however, many of the bad feedback they’ve received dates back to around five years ago. Today, complaints about their products are few and far between.
“Only order from here if you have a couple weeks to wait for your order and don’t mind wondering if you’re being ripped off the whole time since these people are not very communicative.” – Google Reviews
“Been ordering from them for a little over a year because they seem to be the less expensive option… Well, obviously there is a reason they are cheaper as I’ve received multiple contaminated or ineffective orders. Not worth the risk anymore, so I will be switching back to Kat’s Botanicals as they have never disappointed.” – Google Reviews
“This is not a vendor I recommend to anyone. Be careful, especially if you send a form of payment such as money order or wire since you have no recourse in the case of non-delivery. Their policy clearly shows they don’t care what happens to packages lost in transit. They don’t even have the courtesy of replying to your e-mails.” – Reddit user
“I had issues with them, too. They had never marked me as paid, even though I was, and I couldn’t get them to answer my emails. Finally, after 3 weeks, they answered me and said they had accidentally marked me as not paid. Said they’d send me some extra extract for the confusion. Well, guess what… No extract.” – Reddit user
“Bought sample pack months ago and was instructed to specify strains, which I did. They just sent whatever they wanted. I emailed them and Jessica said they would make it right but then ignored my future emails.” – Reddit user
Buyers who sign up at the PA Botanicals website regularly receive discounts from the vendor as part of their retention program. They also have a Loyalty Program that lets members earn points for every dollar spent on the brand’s products.
Accumulated points can be used to ‘purchase’ coupons that provide discounts or promotional offers like free shipping, free samples, and more. As of writing, it doesn’t seem like PA Botanicals has a newsletter for non-member customers.
According to the vendor, all of their products are tested twice prior to sale to ensure the absence of heavy metals, microbes, and contaminants. And to guarantee this, they post lab results for all of their products through their website.
Based on information from their website, PA Botanicals handles and processes all of their kratom in a 10,000 sqft FDA-registered facility. They also maintain a relationship with the same supplier for the past six years to guarantee that all of their products meet their requirements for purity and cleanliness.
The American Kratom Association (or simply AKA for short) was established by consumers for consumers. This initiative aims to create a safe kratom market by auditing vendors to make sure they comply with strict Good Manufacturing Practices.
PA Botanicals is one of many vendors under the list of AKA-certified kratom names. This means that buyers can trust that PA Botanicals abides by stringent standards that help to prevent contamination of their kratom products.
As of writing, PA Botanicals has not been involved in any legal cases. While older reviews claim that the vendor might not have been the most reliable in shipping out orders and recording payments, they seem to have cleaned up their act in recent years.
PA Botanicals offers an extensive array of kratom products at reasonably affordable prices. And although their customer service might not be the best, their loyalty programs and discount offers for repeat customers make them a suitable go-to.
If anything, buyers recommend using credit or debit card payment methods to protect your money with chargeback rights. Otherwise, locals can shop in-store to bypass shipment issues that seem common with the vendor.