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Kratom-OG (Vendor)

Vendors21 Comments
Kratom-OG
Ships from: New Jersey, UNITED STATES Ships to: UNITED STATES You can leave a rating of this vendor here, or a comprehensive review of this vendor below.
User Rating8 Votes4.6
92
Average User Score
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This vendor’s prices have been deemed fair.
This vendor’s products are consistently of high quality.
This vendor offers a full refund policy on all products.
This vendor’s site may not handle data in a secure manner.
This vendor is consistently responsive and ships on-time.
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21 Responses

  2. Sam Reply
    4.9
    Contact, Really?

    Don’t know what all the complaints about contact stem from. I , just today emailed them re:a split kilo. Very quick response and continued a thread until ALL my questions were answered and my order submitted. Have not experienced this product yet but I am highly anticipating delivery. Users understand that the status of kratom is in flux. Give these guys a break

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  3. Henryk Lewszyk Reply

    Hi, I bought a split Kilo and it was fine at first. Then when I took a big dose I got wobbles on all the strains, no matter how small or big the dose after.I had to talk to them to get a refund and they only gave me half and they kept the rest. Horrible customer service. Also there’s nothing gangster about kratom : (

    • K-OG
      Vendor
       Reply

      This guy ordered a split kg, said 3/4 choices were bad, I offered to exchange it and sent an extra 250g to him prior to receiving the return (even though all the stock was tested and got great reviews from staff and customers). When he sent back the “bad Kratom” there was only 500g out of the 1000 g left. He was also sent 250g in addition. He harassed both my assistant and myself after my awesome assistant could not deal with this guy. So he received 1250g and returned 500g and expected a full refund and was refunded more than 50% and kept 75% of the order. I tested the “bad batches” as soon as they were returned, as did my assistant. No issues, we split it among ourselves. Shortly after this interaction a payment processor was reported and he was requesting money hourly. Everyone who deals with us know we go out of our way if anyone’s unhappy, this guy is just a scammer. And OG = Old Growth. Theres nothing gangster involved in anything we do.

  4. gold fish Reply

    I tried to place an order through their convoluted process. No response.

    • K-OG
      Vendor
       Reply

      Im sorry Gold Fish. If you havent made contact with us, please feel free to contact us. We were not taking new customers for a while but we are currently accepting some new customers.

  5. K-OG
    Vendor
     Reply

    This is KOG. Our website is not secure because it is merely a catalog. If you read the directions, you can not order through the site. You contact us, which then goes to secure email and then get linked to our secure site that manages payment and information. It is explained the first lines of our website. No body can leave personal information on out site unless they choose to leave a review. All processing is done on a secure site.

    Therefore, the claims of “Rocky” are not valid. All processing is done on a secure site or through encrypted emails. Kratom-og is merely a catalog.

    • Nathan Pasquale Reply

      Hi I recently sent you an email and nobody has gotten back to me yet. Could you please confirm that you got it so I can be assured and finish payment?!

    • K-OG
      Vendor
       Reply

      We moved our SSL to our website so its a secure connection now , however, secure processing is still done off site.

  6. Rocky Reply
    2
    Kratom OG Internet Connection Not Secure

    Based on the trusted vendor rating and the good reviews, I went to Kratom OG and discovered that the that the internet connection was not secured because it was not encrypted. This is a very serious shortfall of Kratom OG and completely negates the assessment that customer data is handled safely and security. Kratom OG needs to encrypt their connection or customers are taking a significant risk.

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    • kratomaton
      Administrator
       Reply

      Hello Rocky,

      Thanks for pointing this out to us. We’ve adjusted Kratom OG’s vendor status to reflect this and will be in contact with them regarding the security of their site.

      Thanks,

      -Kratomaton

    • kratomaton
      Administrator
       Reply

      Update:
        
      I looked into this further and managed to dig up some info regarding your concerns. Because Kratom OG processes their transactions off-site, we came to the conclusion that they should therefore be eligible for the Security badge despite the lack of valid HTTPS on KRATOM-OG.COM.
        
      However, upon further inspection, it appears that they do allow customer data to be collected and processed via the insecure KRATOM-OG.COM domain. As such, I’m standing by the decision to revoke their Security badge until this order processing option is either removed from their site, or a different processing method is instated.

      • K-OG
        Vendor
         Reply

        We have a secure site now with an SSL, however payment remains to be handled securely off site.

        • Corde Adams Reply
          4.7
          Kratom OG Best Vendor Ever

          I have tried many many vendors over the last 3 years and can honestly say everything I have gotten from Kratom OG has been top notch. The freshness and quality is unmatched. They have great selection good prices and top notch customer service and best of all the best product overall product I have tried. These guys will have all my business as long as they keep doing what they are doing.

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  7. Dylan Reply
    5
    Best online shop

    Top quality and I have tried them all. Huge selection. My primary provider. They sometimes have a wait for delivery but always worth it.

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    • Nathan Pasquale
      Subscriber
       Reply

      I contacted KOG vendor 24+ hours ago and still have not heard back from them. I emailed them via customer support from their main website about my order and checkout and payment (twice already) plus a direct message on the site.
      I am looking forward to trying their strains but am somewhat concerned as to no reply. I’m impatient at this time and that is probably the most of my worries.
      Just wondering if I’m reaching out to them the correct way.

      Thanks!

  8. Kim Matarazzo Reply
    4.7
    One of my favorites!!

    I tried this vendor once, got the 6 sampler. Was very happy with the varieties and quality. Owner is extremely helpful and personable. I would make this my “go-to” for my needs but the only downfall is pricing. Pricing is quite decent and great here, don’t get me wrong, I just run a tight budget and have to stick with what I can afford. If you want to try all the strains out there this is your place! Contact the owner and talk to him directly so you get what you’re looking for even better.

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  9. John T
    Subscriber
     Reply
    5
    Best quality anywhere

    Best Kratom. Best selection. Very helpful staff. My go-to

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  10. Ty
    Subscriber
     Reply
    4.9
    Bet quality and selection in the states

    I have tried over 20 strains and never a dud or even just average. However, I didn’t like one red strain that much and asked a couple questions about it. The owner was very forthcoming and almost pestered me to get a free exchange. I did and I was given Red Aceh which is the best kratom I ever had. I wont go anywhere else.

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