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Buy Kratom Bulk USA (Vendor)

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Ships from: UNITED STATES Ships to: UNITED STATES You can leave a rating of this vendor here, or a comprehensive review of this vendor below.
User Rating4 Votes3.55
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76 Responses

  1. bill_of_ky
    Subscriber
     Reply
    4.8
    An excellent source for Kratom

    I am pleased beyond expectation with these guys. For a while they had problems with their customer service and taking payments, but it appears that these problems have been dealt with. While I still can’t pay for my Kratom with a credit card, their e-check payment system is working well. I was worried when I read about the problems that were shared on this page (multiple charges, not getting the product, ect.) but my fears vanished when my product arrived within 3 days of me placing my order before the check hit my account. It is also now possible and pleasant to talk to a customer service rep if you have questions or concerns with your order. I will most defiantly continue to shop with these wonderful people

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  2. Emir Reply
    5
    Best in the business all around.

    Anyone giving buykratombulkusa a low score has got to be propagandist or dissent sower because this is by far the best Kratom site on the internet. The only times that i have had a delay it was because of government and credit company intervetion, trying to unnecessarily slap regulations on a great product. That being said, the shipping is ultra fast, cost is the best ive seen and communication & reliability is never a problem. Have shopped here for over a year and don’t intend to go elsewhere.

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  3. Jason Reply
    4.9
    Best in the business

    Been a customer for about 3 years. Consistent quality, excellent customer service and fastest shipping around. Knowledgeable staff.

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  4. Marlenea Steffens Reply
    4.7
    Hands-down the best customer service in the Kratom industry!!

    I am thoroughly impressed with not just the product quality but the customer service! The website having problems processing an order last Sunday so I thought I would just call Them on Monday. I never had the chance to because they called me to make sure that I got my order handled personally and to let me know they were aware of the issue. They personally Placed my order for me and I had it within just two days. I will never order from anyone else again! Product is always reliable! Are use this for chronic pain, And cannot go without it. So it’s nice when a company notices a glitch on their website and reaches out to the customer the next working day to handle it personally. The customer service rep even called me the day after to make sure that I knew it should be arriving at my house that day. Amazing amazing customer service!

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  5. MrZero
    Subscriber
     Reply
    5
    Lab tested and Fast Shipping for a Great Price!

    I’ve been using Buy Kratom Bulk since January of 2018. I’ve tried a total of 10 vendors, and Bulk is the only vendor that I continually order from. Their prices are amazing, their product is top quality, and their shipping and customer service are unrivaled. It’s common for vendors to have to continually change sources, and it can be difficult to offer consistent product as a result. But I’ve been ordering from bulk for 18 months, and this hasn’t happened, although they’ve had to restock numerous times. If you are on the fence about this vendor, I understand. I felt the same way in 2018, and every time I order I have that lingering fear that this order will be the one that isn’t good quality. That hasn’t happened yet, though, and I am fairly confident that it won’t with Buy Kratom Bulk. I am also confident that if there was a quality issue, they would bend over backwards to make things right and keep me happy as their valued customer.

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  6. Jeff Z Reply
    5
    Buy Kratom USA is the best Kratom hands down.

    Bulk Kratom USA is by far the best quality kratom you can buy. They have been great, and have made the ordering process easy! They have resolved any issues there might have been in a timely and professional manner. You should try them out, it’ll be worth it!!!

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  7. John Seibert Reply
    4.9
    There's no substitute!

    I literally do not understand why people are leaving bad comments on here! I’ve been ordering from bulk buy for over a year now, new management and old, and they’re just the best place to get kratom. PERIOD! Jay, now, is perhaps a little inundated with calls and emails(as I believe it’s just two or three office personnel handling requests), but he ALWAYS gets back to me in NO MORE than 48hrs! I can understand if the people complaining are upset because they’re withdrawing and haven’t received their answers, but you can’t blame BBK! I’ll be placing another order tomorrow(tuesday) and it will be at my door when I get home from work Thursday, as it always was and always will be with BBK! I’ve looked into 10-15 other kratom vendors as well, they’re not my only experience. The selection is FAR better than any other vendor, customer service is FAR better than any other, and quality is just insane! If you’re reading this, you’re well aware we call this industry the “leaf lottery”, because you never know if what you’re getting is garbage. I will say, that the few times I’ve run out and not placed an order quickly enough(2 days, as I mentioned, is all it takes), I’ve had to buy kratom locally. Even the higher end local options, taking 50% HIGHER DOSAGE than I take from BBK, leaves me in withdrawal. There is no gamble with BBK, 100% of the time you get an exceptional product. And I sincerely do not leave reviews on the internet, especially good ones!

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  8. ANGRY CUSTOMER Reply
    0.1
    COMPLETE SCAM RIP OFF ARTISTS

    Total rip off took my money through an e check but never gave me an order number. tried to email through website and the link is broken. tried to contact by phone multiple times and never get an answer. Now contesting the charge with my bank. I also reported them to their e check processor. I hope these people go to prison. Never using an e check ever again.

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  9. Cj Barnhill Reply
    5
    Well over a year of perfect product

    I’ve been a customer for just over a year and have never had a bad experience. And they ship faster than any of the other bulk dealers.
    They have a better product and a better price than anybody else in the market and I’ve tried them all (that ship in the US)
    Ive sent over a dozen orders and received them all quickly.
    After inconsistent product and long waits from other companies this is where my business stays.

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  10. Nicholas Reply

    I have to add, after my last comment, that the bank explained that BBK did post 3 charges in 5 days, however it was because the transactions were expiring. Basically BBK charged me but did not process my order and did this 3 times. Not sure what’s going on with this company but for a year it was great service now the past few months it’s been one issue after another.

  11. Nicholas Reply

    They are scamming people now, took 3 payments of $154 out of my account in 5 days. DONT BUY FROM THEM!!!!

    • Samantha Harris Reply

      That sucks man. I ended up getting my money back. I called the card company and put a hold on the payment and got my money back a week later. Maybe you should do the same. And yes don’t buy from those SOB’s!!!!

  12. Casey Reply
    0.1
    Where's my order??

    I just sent an email to you support@buybulkkratomusa.com may 14, 2019. I ordered from you guys on May 9, 2019 and haven’t heard back or received a tracking number or anything. I payed $79.00 for 1 kilo. Where’s my order? I used to go through you guys for 2 years and never had this problem or any. What is going on? Where my order??

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  13. BULK USA Reply

    Thank you for the feedback, Tina! We will take on board your suggestion, we will shortly be updating the website and offering more product and features! We hope to have your business again soon!

    Have a great day!
    BULK USA

  14. Michelle Reply

    Seriously so upset at buy bulk usa. Total scam!! I purchased 120 dollars and they took the money off the card but denied my card?? What??!! No way to get ahold them over phone or email! Im so upset. How do I get my money back?!

    • Kelly Carter Reply

      Try support@buykratombulkusa.com. Also call. your credit card and contest the charge explaining what happened. They screwed me out of some Kratom, they finally got back to me thru that email and sent what they shorted me. Contest the credit card charge.

    • BULK USA Reply

      Hi Michelle! This is BULK USA! We’re sorry if there has been any problems. Please send an email to support@buykratombulkusa.com with your Order# an we’ll make sure the issue gets taken care of quickly and thoroughly! We value our customers!

      Have a great day,
      BULK USA

  15. Donald Reply

    So far B.k.b.usa has the best kratom out their its jake tested.all I know since January 2019 everything is straight up after ordering 3day at my door the support team is very professional always reply on anything I ask .I’m not wanting my time if what I say was not true for me I’m very satisfied. Thanks bkb.usa

    • BULK USA Reply

      Thanks, Donald! We’re glad you wrote this! It means a lot! Looking forward to your next order!

      BULK USA

  16. Mason Reply

    BKBUSA is absolutely the best company to order your kratom from. I have been using this site for about 2 years, and have never had an issue. I am always provided with excellent customer service, the site is easy to use, and provides extremely high quality kratom. I spoke with a gentleman named Jay today, and he was extremely helpful! It’s very surprising to see any bad review from anyone. Take my word for it, please! I have been a consumer of kratom for years and this is the best you can get!

    • Kelly Reply

      You may have an easy go of it but from October 2018-January 2019 they weren’t fulfilling orders, sending out orders that were short and so on. I am glad to see they are back to doing the right thing but when you get taken for hundreds of dollars and couldn’t get thru to them in any kind of way was not good.

    • BULK USA Reply

      It’s true, we did have some issues in the past, but since we are under new management the company is thriving and customers are returning in droves! We appreciate this review and look forward to offering you quality service that led you to write this review! Thank you!

      BULK USA

  17. Larry Pellam Reply

    BKB is byfar top of the line in the kratom industry. I have shopped online with many of these companies, and none of them stand close to Bkb’s quality and service.
    There product is always top of the line and and on point.
    And there service is byfar like no other, if I have questions they have a phone number and they actually answer the dang thing and give me fast friendly service.
    Anyway if your looking a professional company to buy your product from well look no further. BKB is #1 in quality and service

    • BULK USA Reply

      Hi Larry! What an amazing review! We could not wish for more! The fact you were so satisfied with our product and service that you felt the desire to leave this feedback is fantastic! We look forward to your next order and hope you will continue to spread the word!

      BULK USA

    • BULK USA Reply

      Sandy is a great customer, we thank her for her wonderful business and look forward to hearing from her in near future!

      BULK USA

  19. Julian Turner Reply

    Awesome company everything is always on point and packaged professionally, product quality is Never bad they always reply to any question I have to ask hands down best kratom company I’ve ever dealt with And I’m in California so my packages arrive in 2 days just all around great people they have helped me out so Much
    Buy kratom bulk USA 1# TOP QUALITY

    • BULK USA Reply

      Julian! What a great review! Thank you for spreading the word of BuyKratomBulkUSA! We look forward to your next order!

      Best Regards,
      BULK USA

  20. Kelli Reply

    I placed an order on Wednesday and it was delivered on Friday. The product I received was not what I ordered. Within a half hour they responded tand made it right. They are great to work with and very prompt. I will be a customer for life!!

    • BULK USA Reply

      This is Bulk USA! Thanks for the feedback! Customer Service is our top priority and we are glad we were able to resolve your issue promptly! We look forward to your next order!

      Kind Regards,
      BULK USA

  21. Dayna
    Subscriber
     Reply

    My experience with BBK usa was similar to the last review. I placed an order and checked out the reviews for the site a bit later and they freaked me out a bit so I asked to cancel. They replied and explained the bad weather messed things up in january and all the customers who didnt get there order promtly were all taken care of and also that they have new management now. So I gavem a try and 2 days after I ordered I had my pack. Good stuff, a lot cheaper and better quality than my previous source.

    • BULK USA Reply

      Hi Dayna! Thanks for the positive feedback! We’re glad you are a happy customer and hope we can continue to have your awesome business!

      Have a great day,
      BULK USA

  22. Nick Lappin Reply

    Just placed an order with them last week. After I placed the order I saw all these reports of dissatisfied customers so I contacted them immediately to cancel my order. Customer service returned my call promptly and asked why I was going to cancel. I told them about these reports. The representative told me that they just went through a major internal turnover of employees and had been having some problems. He assured me the company was legit and sent out my order immediately. I received it and was very impressed. Very fresh leaf and very potent. I’m very satisfied with my order and will be ordering from them again.

  23. Kelly Reply

    If you don’t receive your product, contest the charge. They will not be able to get ahold of those who charged it, Nine2Five. I did a lot of leg work and tried contacting who charged my card to no avail. I did contest my charge and sent an email letting bob know at support@buykratombulkusa.com. The next week I received my product and cancelled the contest. They did short me 60 grams and I emailed emailed and emailed again. They finally responded and sent the shortage. Said they have been having some issues in the email the responded to…I guess. Anyway get the word out there to any you know who buy kratom. I am now buying from kratomexchange and they are quick to get the order out with tracking emails. Quality product. They even offer samples for $3.99 for first time customers which is 10g each of red, white and green maeng da. Here is the site.
    https://www.kratomexchange.com/

    • BULK USA Reply

      Hi Kelly! We thank you for the feedback addressing concerns from other BULK USA customers. We are sorry to hear you are now using a different company, but please contact us and we will address any concerns and hopefully be able to win you back.

  24. Felicia M Spencer Reply

    I used to order from this site quite frequently and was always happy with service and quality. My favorite was the lucky 7 blend. Then for awhile they weren’t taking orders or only accepting bit coin so i started just buying at my local headshop since it seemed like most sites were having issues taking and fulfilling orders. Well eventual i got tired of the price markup and deceided to check out buy kratom bulk again. To my surprise they were taking credit cards so i was like great I’ll make an order. That was a week ago on jan. 3. I received the initial email saying they had gotten my order. Normally i would then receive an email later that day or the next with shipping and tracking info but still nothing. There site email and their phone number are currently not working and i have emailed them normally through gmail several times with no response. I looked to see if the money was taken off my card yet and sure enough it was. In extremely disappointed. It seems some people have eventually gotten their order but now I’m worried to ever take their kratom because I’ve also seem a couple of reviews where people have had bad reactions. I’m familiar with this type of reaction because unfortunately i got similar bad kratom a couple of times from a headshop i used to buy from. Same dizziness, nausea, sweating, blurred vision as others have prescribed. Obviously there is something unscrupulous vendors are using to adulterate their kratom.

    • Kelly Carte Reply

      Contest the charge with your credit card. You cannot reach the ones who charged your card, Nine2Five either. Just call them and tell them what happened and contest the charge.

    • BULK USA Reply

      We have undergone some restructuring within the company, and the priority now is customer service and satisfaction, so please send us an email to support@buykratombulkusa.com and we’ll do everything we can to make you a satisfied customer as quickly as possible. Thank you for the feedback.

  25. Heather Osborne Reply
    1.3
    Pressing charges

    Ordered on the 4th. Shipping lable created on the 6th. Yet the order has yet to ship… So much for same day… And terrible customer service. Your whole website is a lie. Does anyone even work here anymore.

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  26. Unhappy customer Reply

    Got ripped off $120 – filed chargeback dispute with merchant services. No replies to email, no working phone number or message portal. Beware, they really went down hill in 1 year….

  27. Travis Cotterell Reply

    Total rip off ,bkb used to be a great place to to get Kratom . They took my $300 and never sent it. No confirmation,and once you try to call/email them .. it doesn’t work . Fukrs , I will be filing a complaint

    • Kelly Carer Reply
      4.9
      Kratom Exchange is a good vendor.

      I have found a new vendor for myself. They have $80 kilos today with coupon code jan20off. They are out of Seattle. Kratomexchange.com. Their kilos are more expensive than their kilos because they have to bag the half kilos there but the kilos are sent direct from Indonesia. I had gotten the 3 pack sampler for $3.99. Was Red MD, White MD and Green MD. Quality was very good. Just thought I would let you know. They accept payment by E-check only.

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      • Kelly Carte Reply

        Contest the charge with your credit card. They will never ever be able to get thru who charged your card, Nine2Five either.

  28. Don Reply
    0.8

    SCAM!!!! They had no problem taking my money and not sending the order. Reported to FTC so enjoy the backlash scumbags.

    DO NOT ORDER !!

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  29. matt Reply

    DONT ORDER FROM THEM!! I paid for an order that I havnt received. Called them and emailed atleast 10 times with no answer. They are scammers.

  30. Edwin Reply
    1
    SCAMMERS

    I placed an order last week and never got an order confirmation and it’s IMPOSSIBLE to reach them. Their messaging system is down, they have no e-mail to write to, and their phone number is phony.

    [excluded for profanity – kratomaton]

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    • Ryan Sciarratta Reply

      Hey hope this helps . The same exact thing happened to me with them . No tracking , couldn’t reach them at all . About a week or longer I suddenly got it in the mail . So don’t freak out like I did . It still is prolly coming . Take care

    • BULK USA Reply

      if there was a delay with receiving USPS tracking number we are sorry for the unusual problem. We have all info available to contact us at http://www.buykratombulkusa.com but please send us an email directly to support@buykratombulkusa.com with any Order# or information you have and we will get to the bottom of the problem! We appreciate all our customers and want you to return and spread the word of our business!

      Best Regards,
      BULK USA

  31. Cory Reply
    0.1
    Buy bulk kratom usa is dangerous!!

    Worst kratom I’ve ever had. Buy bulk kratom U.S.A is going to get people very sick or killed. Speaking from my experience alone it gives you all the effects of hardcore withdrawals while providing none of the benefits of kratom. I got a bad headache, anxiety, trembling, stomach pain, and the worst itching ever from the green Meang da and Lucky 7 capsules. The packaging also has loose powder covering all the capsules and is not cleaned up at all. Ive been getting capsules of Green Meang da often from others suppliers for 2.5 years and this is nothing like any good or otherwise kratom ive ever had. It is also much lighter in color than any kratom ive had. I am not sure what to make of it except it is not usable and cost $200 for 1000g.

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  32. Kelly Carter Reply
    4
    BYBU Has made things right

    After being shorted and not being able to get thru to them, they finally responded to one of my many emails. They shorted me 30g in each half kilo, 60g total from two different strains. They have sent out the replacement for one strain, 100g, with a tracking number. I asked why they didn’t just replace the exact amount for each strain as I would’ve preferred the other strain so they are sending me 100g for the 30g for the other half kilo shorted. They are making things right so I wanted to inform since I posted about a bad experience. I told them would do so.

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    • BULK USA Reply

      Hi Kelly, we are glad you are now a satisfied customer. We welcome all feedback and customer service is priority to us now we are under new management. We hope to have your business again soon, and thanks again for the follow up review.

      Best Regards,
      BULK USA

  33. Dan Vickers Reply

    I ordered my karon i got it in 3 days these are some good people i have been getting from them for 10 years . good quality

  34. Redman Reply

    Used to be a good seller. I haven’t ordered from them in awhile, but my usual seller was out of stock. So I figured I would use buykratombulkusa, because I have never had a problem with them. They supposedly have a high number of stock listed on their website. I placed on order Sunday and have yet to receive a shipping conformation. They sure did take my money. I’ve sent a ton of emails and tried to call them as well, nothing. They used to have a Facebook called your kratom source, not anymore. Don’t order from this site!

  35. Kelly Carter Reply
    2.6
    No longer a good vendor

    I placed an order Nov 28th, as I have many times in the past. They sent a confirmation of order. They usually send a tracking email and never did. I called, emailed, messaged for days with no response. I called them and it says I have reached a voicemail box that has not yet been set up. Called the number for Nine2Five who charged my card and never got thru to anyone there. I finally got 2 half kilos, marked 500g each to weigh them in the bag they came and they weighed omniscience’s 480g and the empty bag was 10g so I was shorted 30 grams on each kilo. Still cannot get thru to them, messaged about the shortage and as before, no response. They also have their kilos marked up to $140 and half kilos are $60 so that makes no sense either.

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    • BULK USA Reply

      Hi Kelly! This is Bulk USA. We have undergone some restructuring within the company, the top priority being customer service. Please send us an email to support@buykratombulkusa.com with your Order# and we will do everything we can to make sure you are taken care of. Thank you for the feedback, let us help you become a happy customer!

  36. C Reply

    I was scammed by this place as well, dude said his shipments were seized, but said would ship the next few days (it wasn’t). Oh, they took the money though, despite clearly not having the product in stock. If that’s not bad enough (it is), they provide no communication and make it nearly impossible to reach them (now it is not possible). Very unprofessional and quite frankly pathetic, nothing better than a low level street thug.

    • BULK USA Reply

      Hi C, this is BULK USA! We are under new management and are doing our best to offer the same great product, but work out any problems that may have arisen with previous customers. If you contact us at support@buykratombulkusa.com with your Order# we will do everything we can to make sure this issue gets resolved as quickly as possible. Thank you for your feedback and we look forward to being able to prove to you we care about all our customers.

  37. Kratom user Reply

    I have been contacting buy kratom bulk USA for weeks now and their phone number is out of order and the next day they said on their website they aren’t taking orders. I don’t understand why they took my money if they couldn’t fulfill my order!!! RIPOFF!!!!do not get scammed! I’ve been on other forums and unfortunately I’m just one of many who’s money they took.

    • BULK USA Reply

      Hi Kratom User, we had a short delay in April were we were waiting on more inventory. Other than that we are for-filling orders like there is no tomorrow! If there has been any problem with your order please send us an email to support@buykratombulkusa.com with your Order# and we will make sure you return a happy customer offering a full refund and compensate you for any inconveniences.

  38. Jeff Reply
    0.1
    Scam

    Rippoff.
    Not sending orders.
    Scam

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    • BULK USA Reply

      Hi Jeff, this is BULK USA. We’re sorry if for any reason you have not received your order. please send us a message with your order# to support@buykratombulkusa.com and we will get to the bottom of it and make sure you return a happy customer!

  39. Andy Reply

    They are taking people’s money and not sending them product. They won’t answer their phone or messages. I’m reporting them to the FTC.

    • BULK USA Reply

      Hi Andy, this is BULK USA. If you have any problems receiving your product then please contact support@buykratombulk.com with your Order# and we will and we will find out what has happened to any orders or products that have not been received. We appreciate your feedback and would like to resolve the matter as quickly as possible.

  40. Abi Reply
    2.5

    I only liked their Red Borneo, the other strains suck.

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    • BULK USA Reply

      Hi Abi! We’re glad you are satisfied with Red Borneo. We now have many more products available on our website http://www.buykratombulkusa.com and would love to have your business. If you are unsatisfied with any product we offer a 100% refund policy.

      Have a great day,
      BULK USA

  41. TMcJewels Reply

    I’ve used these guys in the past—great prices & service, HOWEVER…

    You may want to re-check them out now; what you’ll find is a VERY sketchy 800# where they refuse to identify their company name! They won’t answer email & only accept bitcoin. Very rude and suspicious…

    I reported them to: OIGCounsel@oig.treas.gov as a possible scam.

    • BULK USA Reply

      Hi TMcJewels, this is BULK USA. Thank you for message, we appreciate you complimenting our customer service, but would like to assure you we fully state our company name on all processed orders and receipts that are forwarded to our customers upon purchase. We also offer a secure payment service and now except all major credit cards, paypal and e-checks. If you have any questions I am happy to help, please send an email to support@buykratombulkusa.com

  42. Gina Reply
    0.3
    Bulked-up & potentially DANGEROUS!

    This vendor, formerly known as Kratom Crazy/Kratom Krazy, has sold me bad product TWICE. It was clearly mixed with something. How do I know this? I’m a regular consumer, using kratom for pain relief – it’s more effective than the morphine I was taking before & has fewer side effects. I take my old prescription medicine vials, place 1-2 grams of powdered kratom leaf in, fill the vial with water, & shake to combine. I pre-mix an entire day’s worth of doses & store them in the refrigerator until I need them. With normal kratom, the solid matter will float to the top while the water stays at the bottom. A few shakes & it’s ready to go. With this vendor’s kratom, the solids absorbed the liquid, becoming a thick, nasty sludge. I, being an optimistic Pollyanna, ignored this & used it anyway. I tried it for an entire week, hoping it was just a strange strain (it was supposed to be green maeng da). The pain was back – in spades & I finally gave up. There was ZERO positive effect, but ALL of the negative side effects one usually experiences after taking way, way, way too much were there: extreme nausea/motion sickness, trembling akin to a mild seizure, nystagmus, extremely blurred/foggy vision, etc. I emailed them, VERY POLITELY informing them of the problem & letting them know that they should probably get ahold of their vendor to find out what they’re bulking it up with. When I say I was polite, I’m not being sarcastic. I let them know about the negative effects & posed the entire message in a, “Hey guys, I just wanna let you know this so you don’t run into any trouble with other people, but I still love you & am loyal to you,” kind of way. I ordered a batch from a different vendor to replace the tainted stuff, then went back & reordered from these guys. IT WAS THE SAME STUFF! I am now the not-so-proud owner of TWO kilos of completely worthless kratom! Oh, and did they ever reply or respond in ANY WAY? No. Not a peep! Clearly, their so-called “guarantee” is worthless. Beware, people! If they’re still selling the same stuff, you could get very, very sick if you consume it. Good luck!

    My email to them was incredibly unobtrusive, unassuming, and non-confrontational. I was not just another self-important arsehole stomping my feet & lashing out in rage. Just wanted to clarify.

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